Delivery information

Shipping And Handling

Please give us at least 3 working days for orders placed.

We are unable to send any chilled or frozen goods outside of the Northampton area.

Courier Deliveries

We have a terrific relationship with our courier company and we offer customers an excellent, fast and efficient service. Most of our customer's orders are dispatched within 36 hours. Orders are properly and securely packaged and are handled with care. 

This delivery service is FREE for orders over £50 and weighing up to 12.5kg. For orders below £50, the delivery charge is £7.05, again up to 12.5kg in weight. 
That’s to anywhere in mainland UK (Wales, Scotland, and England). If your order should fall outside of any of these parameters then please call us for a quote. We are unable to send products outside the UK.

Local Northampton Deliveries

Orders for delivery in Northampton itself can be delivered free of charge on our Friday local run. We use our own transport for this service. There is no minimum order value for this delivery service but you do need to place and pay for your order by 10.30 am on a Thursday. It is free delivery unless the value is under £25 then the charge will be £6.50  You can phone your order or place it online.

Deliveries within 30 miles

If you live in say Milton Keynes or somewhere outside Northampton town, but within 30 miles of our store, then we can deliver using our own transport on our mid-week scheduled runs. This will normally cost £7.05 up to 12.5kg unless delivered to one of our established collection points in MK, in which case it is free. Please call for details.
 
This chart will hopefully make it clearer. The online shop will show the options based on the order value and weight when you reach the checkout stage.
 Orders under £50 

 £7.05 Charge
 Orders over £50 and under 12.5kg in weight (net)   Free delivery
 Orders over £50 and weighing more than 12.5kg   £7.05 per 12.5kg
 Local deliveries within Northampton - Fridays Over £25 in value   Free delivery
 Local deliveries within Northampton - Fridays Under £25 in value    £6.50
 Deliveries within 30 miles of the shop including Milton Keynes    £7.05 
 Collection from store   Free
 Buying groups and  established collection points as arranged   Free


 

 

 

 

 

Milton Keynes on Thursdays Collect from Christ The Cornerstone - free of charge.
The Church is normally open until 8 pm on Thursday, orders are put in the porch or at the reception desk.

Deliveries to the Church are normally ready for collection from Midday.

Address: 300 Saxon Gate, Milton Keynes MK9 2ES Phone: 01908 237777

You can also collect free of charge from

Camphill Shop
Japonica Lane
Willen Park South
MK15 9JY
Phone: 01908 235000
(They would like a donation if you do).

A new collection point in Wolverton

Delivery to MK Christian Foundation, The Square, Wolverton, Milton Keynes, MK12 5HX
You can collect from the Christian Foundation at no extra charge on Thursday afternoons after 1.30 pm

Collection from our Store free of charge

We do support buying groups. These are for example a church group that will place orders individually but have the delivery to one fixed address for collection on set dates. Please contact us for more details. In these cases, there are no charges for delivery.

Please enter the group delivery name and address in the shipping address form in the checkout section. 

Delivery Schedule We will normally send your order to you within 5 business days. This may be different if there are set delivery days for your area or group.

 You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

 You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

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